How much does it cost?
When you first join, you will pay an initial Lifetime Membership Fee of £15.00 to secure your booking. This is protected by our Money-Back Guarantee should the session prove unsuitable when you attend for the first time.
You will also be asked to set up a Direct Debit mandate for your Monthly Session Fees payment, which allows you attend the specific session you booked. The relevant fee will be advertised for each specific class. This is an 'averaged' amount based on the number of sessions in that 'academic' year (i.e. September to July) and does not reflect a specific number of sessions in each month.
You are allowed to cancel your membership at any point by providing 28 days written notice (letter or email only), and no further payments will be collected after the period of notice is complete.
Can girls join as well?
Yes, absolutely! Football for girls and ladies is one of the fastest growing activities in the UK at present and we welcome both genders.
When can my child start?
Subject to availability and meeting the minimum age criteria shown on our Age Groups page, children can start at any point of the year. You do not have to wait until the beginning of a term to start.
May I have a trial session first?
It is possible to have trial sessions at some sessions. This is clearly indicated when you view the actual booking page for the session you wish to attend but is subject to the availability of a place. If you request and are offered a trial place, an online order will be raised at the time of booking. Although payment is not required before your trial session, the booking will need to be completed (with payment of Lifetime Membership Fee) within 3 days following your trial session. You will also need to set up your direct debit mandate for your monthly membership fees. If the booking process is not completed within this 3 day timescale, the place will be automatically released. Please note that if the offer of a trial session has been taken up and you choose to join, the money-back guarantee does not also apply.
Even if a trial session is not available at the session you wish to attend, our Money-Back Guarantee means that if you join and the session is not suitable, you will not have wasted your money as your Lifetime Membership Fee will be refunded subject to our terms and conditions (see separate FAQ on how this operates).
If a trial session is not available at your preferred session, you are welcome to arrange to come for a non-participative observation visit . However, in this scenario, we cannot guarantee that a place will still be available if you subsequently choose to book, and you may have to go on to our waiting list.
Can I book a place for later in the current academic year?
You cannot actually book a guaranteed place for more than two weeks ahead, as we are dependent upon filling places which are being paid for.
Can I reserve a place for next September?
We do not keep a formal waiting list for future academic years, as we find that circumstances can change so quickly for all parties, including ourselves. However, places for our September MiniStrikers’ intake are put on sale from early June each year (NB the child must be of the minimum required age as of September, to make a confirmed booking).
If you would like to be reminded shortly before next year's places go on sale, please sign up for our newsletter (via contact form at bottom of each page) and we will send you a reminder a few days beforehand.
What if I think my child will be suitable to join an older age group?
We largely work on 'academic year' age spans within our groups. Children always start in their correct age group, unless there is a particular concern over a child’s confidence and/or physical ability. In such situations, it may be possibly for a child to start in a ‘younger’ age group. However, we do not allow children to start in an older age group.
There is no perfect way, but we use this approach because it reflects how children will subsequently be ‘grouped’ until the age of 18! Our approach makes it easier to keep whole groups of children together as they progress, meaning that most children will stay with the same group of children throughout their time in SupaStrikers. This helps children remain settled by not suddenly changing to a different group of children, which would be the case if they ‘moved up’ simply by having reached a certain age.
Please note that if you book a session for which your child is not old enough, we will cancel the booking and refund the Lifetime Membership Fee.
How does your Money-Back Guarantee work?
If you advise the Coach at the end of your first session that you do not wish to continue, he/she will inform us and you will receive a full refund within 28 days (provided you have not received your child's football kit).
If you change your mind after you have received the football kit and left the session, you can notify us by letter or email before your next session is due to start and we will not take your first monthly Direct Debit payment. We would advise that you cancel the Direct Debit as we cannot actually do this on your behalf. We would not refund the Lifetime Membership Fee once you have taken the kit, but no further payments will be due to SupaStrikers even if your child joined in their first session.
What if I want to cancel after the initial 7 days?
Once you have passed your initial 7 day period, you may cancel your membership at any point by providing 28 days notice by letter or email.
Although we will not be able to refund all or part of any payments already made, we will not collect any more payments after the 28 day notice has expired. However, if a payment is due during the 28 day notice period, this will still be collected in order to bring your account up to date.
Please note that if you are thinking of cancelling in order to take a short break, your place will be released for re-sale as soon as you provide notice. It may no longer be available when you wish to restart. Therefore, please talk to us if you need to take a short break in exceptional circumstances e.g. hospitalisation, injury/illness, bereavement, childbirth, visits to homelands etc.
Will my personal information be used for unwanted marketing?
Quite simply, No! We do not use, sell or pass on any specifically requested personal information about you or your child for any sort of marketing purposes. This applies to everyone, regardless of whether you join SupaStrikers or not. We will only use the information you provide in order to have essential contact with you, unless we have specifically agreed otherwise at any point.
If you sign up to our newsletter, or connect with us via social media, then you will receive marketing items from time to time, but only from us and hopefully not too regularly! However, we will still never pass on or sell your personal information to anyone else.
I think that the session I want is full, what should I do?
Please contact us for details
Do I have to stay for the session?
Each child must have an adult carer with them, who will be responsible for toilet trips etc for that child. When a child is in MegaStrikers or MaxiStrikers (and is settled), we may sometimes agree to you arranging for another child’s parent to assume responsibility for your child. However, this is at the Coaches' discretion and must be agreed first. Please note that if you arrange this, neither the Licensed Coach nor SupaStrikers Ltd accepts responsibility for the other parent’s ability to fulfil that role.
Do I need to participate in the session myself?
If your child is joining MiniStrikers, the adult carer will certainly need to work alongside their child until they have developed the essential core skills AND are able to listen and respond to the coaches. Even in MegaStrikers, we occasionally use games which require the adult carer to work with their child. You will not need any specific football skills, but we do recommend that you wear soft-soled flat shoes. By MegaStrikers, we would normally expect the child to be ready to join in without parental assistance (although this may still be required during the initial settling in period).
We recognise that there may be occasional weeks when a MiniStriker or a MegaStriker has to come with another adult, who may be less physically able. Please let us know before the session, and we will aim to ensure one of the coaching team will be able to work more closely with your child that week.
How many children will there be in my child's session?
Most of our sessions run with a maximum of 12 children, led by two Coaches. However, some sessions (particularly at weekends) may run with up to 20 children, still maintaining our ratio of a maximum of 6 children to 1 Coach.
By operating on a membership basis, your child should see the same children and adults each week.
I have a baby/toddler - can I bring him/her?
It is fine to bring a younger child, as long as you have a buggy / car seat etc in which the child can be restrained if you need to be working with your member child. As younger siblings become more confident on their feet, it is often possible for them to join in the opening/closing for each session and during the playtime periods of the session. It is also fine to bring school age children to after-school sessions - we are often able to get them to 'help' with some of the games.
If you advise the Coach at the end of your first session that you do not wish to continue, he/she will inform us and you will receive a full refund within 28 days (provided you have not received your child's football kit). If you change your mind after you have received the football kit and left the session, you can notify us by letter or email before your next session is due to start and we will not take your first monthly Direct Debit payment. We would advise that you cancel the Direct Debit as we cannot actually do this on your behalf. We would not refund the Lifetime Membership Fee once you have taken the kit, but no further payments will be due to SupaStrikers even if your child joined in their first session.